Privacy Policy for IGFirst ERP Mobile App, Desktop, and Web Software
Effective Date: 27th July 2023
At IGFirst ERP, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile app, desktop, and web software (collectively referred to as “Software”). By accessing or using our Software, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Software.
1. Information We Collect
We may collect the following types of information when you use our Software:
a. Personal Information: We may collect personal information, such as your name, email address, contact information, and other data that you provide to us when you create an account, subscribe to our newsletters, request customer support, or participate in surveys or promotional activities.
b. Usage Data: We may collect information about your interactions with our Software, including your IP address, device information, operating system, browser type, access times, and usage patterns. This data is collected through cookies and similar tracking technologies.
c. Location Information: With your consent, we may collect and process information about your approximate location, which is determined based on your device’s IP address or mobile device’s geolocation data.
d. Payment Information: If you make a purchase through our Software, we may collect payment and billing information necessary to process the transaction. Please note that we do not store your credit card or payment details on our servers. Payments are processed through secure third-party payment gateways.
2. How We Use Your Information
We use the information we collect for various purposes, including:
a. Providing and Improving Our Services: To operate, maintain, and improve our Software, and to develop new features and functionalities that enhance the user experience.
b. Personalization: To personalize your experience with our Software, including displaying content and advertisements tailored to your interests and preferences.
c. Communications: To communicate with you about our Software, updates, new features, promotions, and other relevant information.
d. Analytics: To analyze usage patterns, monitor the effectiveness of our marketing efforts, perform data analytics, and gather insights to enhance our Software’s performance.
e. Customer Support: To respond to your inquiries, provide technical support, and address any issues you may encounter while using our Software.
f. Legal Compliance: To comply with applicable laws, regulations, legal processes, and industry standards.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating and maintaining our Software. These service providers may include hosting providers, payment processors, email service providers, analytics providers, and customer support platforms.
b. Business Partners: With your consent, we may share your information with our business partners to offer you relevant products, services, or promotions that may be of interest to you.
c. Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities (e.g., law enforcement or government agencies).
d. Protecting Rights and Safety: We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public. This includes enforcing our Terms of Service and other agreements, investigating potential violations, and preventing fraudulent or illegal activities.
4. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. If you wish to delete your account or request the removal of specific data, please contact us at [email protected], and we will make reasonable efforts to accommodate your request.
5. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. Despite our efforts to safeguard your data, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
6. Your Choices and Rights
a. Account Information: You have the right to review and update the personal information provided in your account. If you would like to access, correct, or delete any personal information we hold about you, please contact us at [email protected].
b. Communication Preferences: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication. However, please note that we may still send you non-promotional communications related to your account and our Software.
c. Cookies and Similar Technologies: Most web browsers and mobile devices allow you to manage your cookie preferences. Please refer to your browser’s settings or device documentation for more information.
7. Children’s Privacy
Our Software is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at [email protected], and we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries outside of your jurisdiction, including countries with different data protection laws than your own. By using our Software, you consent to such transfers and processing.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].
By using our Software, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Software.
Who we are
Our website address is: https://igfirst.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.